ISO 29993 Learning Services Outside Formal Education Management System Certification

Updated: Feb 22, 2022

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ISO 29993:2017 specifies requirements for learning services outside formal

education, including all types of life-long learning (e.g. vocational training and

in-company training, either outsourced or in-house).

ISO 29993 is basically intended for non-formal education service providers,

training institutes and learning service providers. It is not aimed at schools,

colleges and universities providing learning services as part of a formal

education system, but it can be useful to them as a tool for reflection

and self-evaluation.

The key features of these kinds of services are that the goals of learning are

defined and the services are evaluated, and that they involve interaction with

the learner. The learning can be face-to-face, mediated by technology or E

learning, or a blend of both. These include any learning services provided by a

learning service provider (LSP) that are addressed to learners themselves, as well

as to sponsors who are acquiring the services on behalf of the learners.

In cases where the learning service provider is part of an organization

that delivers products (i.e. goods and services) in addition to learning

services, ISO 29993:2017 only applies to learning services.

Benefits of ISO 29993 Certification to the Learning Service providers

The standard recognizes the importance of the learner's informed decision

on the use of learning services by establishing requirements for the information

to be provided to the learners and Sponsors also.

Align various elements of learning services, including advertising, information

provided to learners, needs analysis, design, assessment and evaluation, for the

purpose of improving the effectiveness, efficiency and transparency of learning

services.

Enhance the credibility of learning services for the organizations.

Provide a model for improving learning services that can be shared within

an organization.

Provide an internationally recognized instrument that demonstrates the

reliability and quality of learning services.

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